Why Book Directly with Sojourn?
Yes, it is always better to book directly with Sojourn Apartment Hotels. When you book through our official website, you are guaranteed the lowest available rate, priority room allocation, the most flexible cancellation terms, and direct communication with our Wellington-based team. We do not charge hidden booking fees, and you will never find a cheaper rate for our Riddiford or Ghuznee properties on any third-party website like Booking.com or Expedia.
1. The Best Rate Guarantee
We promise that our official website will always offer the lowest publicly available price for our apartments. By cutting out the middleman and their hefty commissions, we pass those savings directly to you. If you happen to find a lower qualifying rate on another site within 24 hours of booking, simply contact us. We will match that price and give you an additional 10% off.
2. Priority Room Allocation
Not all rooms are created equal. When you book directly with us, you become a priority guest. This means our team ensures you are first in line for complimentary upgrades, the best available views, and the quietest locations within our Riddiford and Ghuznee properties. You are treated as our guest, not a third-party reservation.
3. Unmatched Flexibility & Local Support
Travel plans change, and when they do, the last thing you need is to be stuck on hold with an offshore call centre. When you book direct, you deal directly with our local Wellington team. Our standard direct rates offer the most flexible cancellation terms available, giving you the peace of mind to adjust your stay if life gets in the way.
4. Free Offsite Parking
Parking in Wellington can be expensive and unpredictable. When you book directly with us, we offer complimentary offsite parking subject to availability — a benefit that is simply not available when you book through a third-party site. If parking is important to your stay, booking direct is the only way to secure it. Please note that parking is subject to availability and we recommend requesting it at the time of booking.
*Free offsite parking is subject to availability. Please request at time of booking.
5. Secure Your Specific Needs
Whether you require a wheelchair-accessible room, a cot for a toddler, or are traveling for a medical visit to Wellington Hospital, booking direct is the only way to guarantee your specific requests are received. You are communicating directly with the people who will be preparing your room and welcoming you upon arrival.
Yes. Booking directly with Sojourn gives you greater flexibility, exclusive guest benefits, direct access to our Wellington team and the confidence of the StaySure™ Guarantee. Unlike many third-party bookings, you'll deal directly with the people looking after your stay.
Booking directly with Sojourn gives you more than just a great rate. You'll enjoy exclusive guest benefits including complimentary parking, priority room allocation, early check-in, late check-out and wellness centre access (subject to availability), along with greater flexibility, direct support from our Wellington team and the confidence of the StaySure™ Guarantee.
Booking directly with Sojourn gives you greater flexibility before, during and after your stay. You'll deal directly with our Wellington team, making it easier to update your reservation, discuss special requests and receive personalised assistance throughout your stay.
Yes. Booking directly with Sojourn makes it easier to discuss your preferences and special requirements with our Wellington team before you arrive. Whether you need a quieter room, twin bedding, accessible accommodation or assistance planning your stay, we'll do our best to accommodate your request.
The StaySure™ Guarantee is Sojourn's promise that you can book with complete confidence. From the moment you reserve your stay, we're committed to delivering exceptional cleanliness, genuine hospitality and immediate action if something isn't right. If we can't resolve a significant issue, you won't stay.